Getting to Cancun and Playa del Carmen
Access both destinations easily from Cancun International Airports which is serviced by direct flights from major North American cities. Flights start as low as $200 return depending on the time of year and the carrier.
Flight time to Cancun Airport is around only 3.5 hours from NYC and 6 hours from the west coast, making this area the perfect destination for your next getaway. You’ll find Cancun airport to be easy and friendly, used to handling loads of eager tourists.
Travel from the airport is around 30 minutes to Cancun Hotel Zone and about 90 minutes to Playa del Carmen. Arrange transport with the hotel before arriving, hire a car or taxi. There are well-organised buses servicing both destinations leaving from outside the airport and concierges on hand to assist you to find the right bus.
Is Cancun Safe for Travel?
Cancun is a safe haven for tourists from the USA and Canada. Properties located in the ultra-safe Hotel Zone, a precinct designed for international tourists and famous for accommodating travellers from around the world. The area surrounding Cancun and Playa del Carmen is considered very safe for travellers, with many tourist operators, luxury hotels and brands operating so it is safe to explore Mayan ruins, beaches and outlying areas. Local police and private security are on hand should there be a rare incident such a pickpocketing or minor theft. Of course, take usual precautions to protect your valuables and passports when travelling, but you can travel to these areas with the confidence of an enjoyable and hassle-free get away.
What to do
Cancun is famous for its Hotel Zone of beachfront Resorts- safe, modern and bustling with nightlife, shopping and activities. Explore Caribbean islands, snorkel, and marvel at the aqua waters that lap the white sandy shores. There are day tours to Mayan ruins, islands, snorkelling and more. Street corner Spruikers sell tickets for deals you can’t beat. Or you can also book activities from the comfort of your hotel. There is no end of things to do while you are there, or you can just relax and take in the warm Caribbean breeze and long evenings by the pool.
Playa del Carmen is perfect for partying and exploring. Endless long white beaches hug clear-blue ocean fringed by verdant jungle. Head out for a day trip to Chichen Itza, Explore Xpu Ha beach, or visit the Frida Kahlo museum. There are modern bars, local and cosmopolitan restaurants and funky nightspots for those that like to kick up their heels.
What’s not to love about the Yucatan climate?! It’s warm all year long, and even when it rains its warm. With a classic tropical climate, it’s rainy and humid from June to October, a relatively cool season from November to February (that’s 22 C- 70 degrees +), and a hot season from March to May, when the highest temperatures reach peaks of more than 40 °C (104 °F).
Mexicans are warm and inviting and it shows in how they treat their guests! There’s a delightful mixture of Spanish charm and Aztec and Mayan indigenous history blending together into a unique fabric that will make your holiday an unforgettable experience.
Rich, colourful and vibrant, It is unique and probably one of the most fascinating cultures in the world. The traditions and customs of the Mexican people are varied and diverse.
Travel to Mexico, especially in the tourist areas, is safe and well organised. Hotel zone and cities are geared to welcome guests.
It's been a challenging year for travellers and hoteliers alike. We'd like to assure guests that the Resort is taking all precautions required to ensure your safety.
Read updates here about the current travel rules for Mexico. https://desk.zoho.com.au/portal/resortbookings/en/kb/articles/covid-news-entry-requirement-for-mexcio
Travel now or later?
Travel right now is more confusing than ever. You can travel to Mexico without a COVID test, and the resorts are providing antigen testing for a small fee for return requirements. There is a risk of community transmission or of contracting COVID through travel. If you are in a vulnerable group or have pre-existing conditions you should wait till you have been vaccinated and/or consider travel at a later date.
Open dated travel vouchers allow you to select dates to stay that work for you. We suggest securing your stay while rates are low and completing your reservation when you are confident to travel. We offer an automatic extension of the validity period or credit to a same-standard offer where restrictions are imposed may stop you traveling within the advertised stay period.
How does the Vacation Voucher Work?
When you purchase today, you'll receive a voucher by email (or SMS if you choose) with a link to complete your reservation. When you are ready, simply choose your dates and submit. The resort will confirm with you and issue a final confirmation. Purchasing a voucher ensures you have held the advertised rate for when you are ready to travel.
Booking Peace of Mind
When you purchase an open-dated travel voucher you can be assured you will not be penalised for any travel restrictions imposed beyond your control. If such restrictions occur, your voucher will be automatically extended for that period for use, or a credit applied for a similar stay.